Freeport Ford Customer Reviews
Rooted in "Pretzel City, USA," Freeport Ford has earned a reputation for honest, low-pressure buying that keeps families coming back for generations. As a Ford dealership in Freeport, we back strong customer relationships with real community presence, from sponsoring the local car show to hosting a public EV fast charger for travelers passing through town.
The voices below tell the story better than we can. Read on to see what Freeport drivers are saying about our team, then come experience that same care for yourself.
What Drivers Are Saying About Freeport Ford
Great Ford dealership. I highly recommend them because they will go the extra mile to meet all your needs. I was looking for a very specific vehicle of a certain color, engine and relatively rare option package and they kept looking until they finally found and obtained one almost 350 miles away. They kept in close contact throughout the search... I also received an excellent price on the overall deal.
- Michael G. (Google Review)
David was great. He listened to all of my concerns and made sure he kept me updated on the progress of the warranty service being done to the transmission of my truck... this dealership is 100% trust worthy, it just sucks that I have to drive 1,000 miles from home to find a trustworthy Ford Dealership. Thank You David for your professionalism and curiosity!
- Joshua B. (Google Review)
Tremendous experience with this dealership and especially our salesperson as an out of state buyer. Our salesperson exceeded all my expectations to make my purchase a reality on a 2021 Mustang Mach E Premium that has been my dream vehicle... I have never had a dealer be so transparent in their pricing as Freeport Ford, the deals and customer service are amazing! Special thanks for a full charge to make my 260 mile journey back home a breeze.
- Gerald E. (Google Review)
I was traveling from a Chicago suburb to northeast Iowa and had vehicle issues. The service department got me right in for service. I was there for awhile, but they were so friendly, helpful and continuously updated me. Excellent service and care!
- Carol. (Google Review)
Bought a new truck from our salesperson at Freeport Ford and I couldn't be happier with the way I was treated. They were professional, very knowledgeable about their (Ford) products and the other manufacturer's products. When I said prove it to me - the general manager and our salesperson did it... I recommend Freeport Ford to all. Their sales people are very respectful and will help you get a great deal.
- Roxane R. (Google Review)
Great experience as we were broken down on our way home from vacation. The dealership was almost closed but the service department tried to help and stayed late as well as the sales department stayed as well and got us going again with a brand new Expedition. On New Year's Eve, everything closing- in a tough spot. Definitely recommend, honest, nice to do business with.
- G Man. (Google Review)
I was always told that the car buying process is a dreaded one. But I couldn't have had a better experience. We had our sales rep and he was upfront with us from the beginning and just a genuine guy. He was more than great to work with and even made sure all our questions were answered and made what I thought was going to be a horrible experience, into a fun one!
- April M. (Google Review)
Why Buy from Freeport Ford?
Selection runs deep here thanks to our huge inventory shared between five stores within the group, giving shoppers more ways to find the exact vehicle they want. Browse our new Ford inventory or explore our used cars for sale near Rockford to see the breadth firsthand. We price cars based on the market and price them to sell, so we never aim to be the most expensive name in town.
Financing works differently at our store, with fast and easy credit approvals and real solutions for credit-challenged customers, whether your history is limited or less than perfect. We'll even buy your car whether you buy ours or not. Between Ford Pickup & Delivery™ and Mobile Service, our certified Ford service team keeps ownership easy long after the keys change hands.
Share Your Freeport Ford Experience!
Hearing from you means the world to our team, and your honest words help other local drivers make informed decisions before they ever set foot on the lot. If we earned your trust in sales, service or financing, consider leaving a review so future customers know exactly what to expect from our people.
Questions about inventory, financing or service are always welcome, so feel free to contact us anytime. Our friendly, knowledgeable staff is ready to help you find the right Ford and the right offer without any pressure!